We want you to be completely satisfied with your purchase. If you’re not happy with your protein powder for any reason, we’re here to help.
Returns
- Eligibility: Returns are accepted within 30 days of purchase.
- Condition: Product must be unopened and in its original packaging.
- Receipt Required: Proof of purchase (order confirmation or receipt) is required for all returns.
- Non-returnable items: Opened, used, or damaged products due to misuse are not eligible for return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be credited to your original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product).
Exchanges
- We only replace items if they are defective or damaged upon arrival.
- If you need to exchange an item, contact us at [contact@usbrandsynr.com] with your order number and issue.
- Exchanged product will be delivered in 5 days
- Replaced product will be delivered in 6 days
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
For return or refund inquiries, please contact our support team at:
📧 Email: [contact@usbrandsynr.com]
📞 Phone: 9068107747